Uptime
From every hour on Free to every minute on Agency 100. A second check rules out a blip before anyone is alerted, and you hear again when the site is back.
Every planHome / Monitoring
Monitoring
Every site checked, around the clock
Uptime as often as every minute, certificates and domains, speed on phones, a search and accessibility crawl, email and security. On every site you add, with nothing to install.
What TideStat watches
The things clients notice first, and the quiet ones they don't
Every problem these checks find goes into the Fix list, in plain English, worst first.
Certificates and domains
The padlock certificate and the domain name both run out. You're warned a month ahead, so neither lapses by surprise.
Every planSpeed on phones and computers
A Lighthouse test in a controlled browser for both, plus what real Chrome visitors experience: how fast the page appears, reacts and stays still.
Every planSearch (SEO) crawl
Titles, descriptions, headings, broken links, pages hidden from Google by mistake, sitemaps and robots files. The home page on Free; 25 to 500 pages a site on paid plans.
Every planAccessibility
Checked against the WCAG guidelines on every page of the crawl: missing labels, low contrast, images without descriptions, pages a screen reader can't follow.
Every planBlacklists
A daily look at Google's list of unsafe sites and the Spamhaus domain blocklist. Being on either can stop visitors and email overnight.
Every planEmail and DNS
SPF, DMARC and DKIM checked daily, so mail reaches the inbox and can't easily be faked, with an alert when name servers or mail settings change.
Paid plansServer and software
Software past its end of life, secret files left public (.env, .git, config backups), open folder listings, old encryption and missing security headers.
Paid plansCookies and trackers
A weekly visit as a first-time visitor sees the site, flagging tracking cookies and pixels that fire before anyone agrees.
Paid plansVisual changes
A screenshot compared with the last one, so a layout broken by an update doesn't go unnoticed.
Paid plansStructured data and redirects
The hidden details search engines read, such as opening hours, and redirect chains that loop or take too many steps.
Every planUnusual changes
An hourly look for sharp changes in uptime, speed or search scores against each site's own pattern, even when nothing is strictly broken.
Agency 25 and Agency 100Alerts
Told once, by the right person's favourite channel
When something breaks, TideStat tells you by email, Slack, Microsoft Teams or a webhook into your own tools, and again when it's fixed.
- Each team member chooses their own alert emails
- A test button on every channel, so you know it works before it matters
- Real outages, not noise: drops under 5 minutes are shown as blips
Every site at a glance
Each site against its own normal
The overview gives every site a 30-day strip: a day is marked only when that site was down, slower or quieter on Google than usual for it. A total across sites would hide the one client in trouble.
- Switch the strip between uptime, answer time and Google clicks
- Worst first, with each site's speed on phones and fixes to do
- “Needs you now” lists the few things that can't wait, such as a certificate about to run out
Share it
Let people see that a site is up
Uptime you can show customers, and checks that work behind a host's bot protection.
Public status pages
A live page for each site with 90 days of uptime and any incidents, updated from the checks TideStat already runs. In your branding on white-label plans.
Paid plansBehind bot protection
Hosts that show robots a “please wait” page can let TideStat through by header, address or name. How to allow TideStat.
Every planFrom inside WordPress
An optional read-only plugin adds updates waiting, risky settings and stuck scheduled tasks. The WordPress plugin.
Paid plansGetting started
Running in a few minutes
- Add a sitePaste the address. The first checks run straight away, on your plan's schedule.
- Follow the setupA short guided setup per site: Google, alerts, the monthly report. Every step can be skipped.
- Prove you look after itWithin 7 days, by DNS record, admin mailbox, meta tag, file, the WordPress plugin or Search Console.
- Get on with your dayTideStat keeps checking and tells you when something needs you.
Monitoring questions
How often are sites checked?
Uptime every hour on Free, every 10 minutes on Agency 10, every 5 minutes on Business and Agency 25 and every minute on Agency 100. Speed checks run weekly, or daily from Agency 25; the search and accessibility crawl, structured data and redirects weekly; certificates, domains, blacklists and email daily.
Do I have to install anything?
No. Every check reads the site from outside, as a visitor or search engine would. WordPress sites can add an optional read-only plugin for what can only be seen from inside, such as updates waiting.
What counts as an outage?
When a site doesn't answer, TideStat checks again before it alerts anyone, so a single blip doesn't wake you. Outages of 5 minutes or more are counted and marked as outages; shorter drops are shown as blips, so a month of two-minute hiccups doesn't look like a disaster.
Where do the checks come from?
From one fixed server address. If a host's bot protection shows TideStat a “please wait” page, the site owner can let it through with one rule: see Allow TideStat.
Will checks slow the site down?
No. TideStat reads public pages at a considerate pace, the way a search engine does, and never logs in or fills in forms.
Read next
Know before your clients do.
Tell us how many sites you look after and we'll set you up. Early access is free while we onboard agencies and businesses personally.